Contact Us

Ways to contact us, either by phone, email, or mail

We are open from 7:45 a.m. to 4:30 p.m. on weekdays, except for state holidays.

Our address is:
Office of the Ombudsman
465 South King Street, 4th Floor
Honolulu, Hawaii  96813

We are in the Kekuanaoa Building (also known as the Territorial Office Building) at the corner of South King and Punchbowl Streets.  There is metered parking and a bus stop in front.  For non-English speakers and others with special needs, please let us know so appropriate accommodations can be made.

You can also contact us via the following:
Telephone: (808) 587-0770
Facsimile: (808) 587-0773
TTY: (808) 587-0774
e-mail: complaints@ombudsman.hawaii.gov

Neighbor island residents may call us using the following toll-free numbers:
Hawaii: 974-4000
Maui: 984-2400
Kauai: 274-3141
Molokai/Lanai: 1-800-468-4644

Upon dialing the appropriate number for your island, you will be asked to enter the extension number.  Our telephone extension is 7‑0770, our fax extension is 7‑0773, and our TTY extension is 7‑0774.